A A Best Company warranty on Roadmaster Active Suspension
A A Best Company provides the original retail consumer or end user our warranty that each new Roadmaster Active Suspension product shall be free from defects in material and workmanship as set forth in this limited warranty.
Length of coverage: Except as provided below, the terms of the warranty are as follows:
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Roadmaster Active Suspension kits and their component parts are warranted against defects in workmanship and materials for 2 years following installation on the vehicle for which the kit is purchased.
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The warranty is terminated immediately if you transfer ownership of the vehicle to a second party, or the vehicle is used for a purpose not intended, regardless of your consent, and/or the product is installed on a second vehicle, regardless of when the second installation takes place. The warranty is not transferable.
Obligations: A A Best Company shall be limited to replacing or repairing, free of charge, any part or parts that reasonably appear to us upon inspection to have been defective in material and/or workmanship. You will be responsible for the cost of transportation charges and charges in connection with re-installation of the defective parts.
Exclusions and Limitations: The limited warranty does not cover the following:
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Parts and labor necessary for removal, re-installation, vehicle modification or any vehicle repair, service or replacement, and repair of defective parts other than Roadmaster defective parts, regardless of the cause.
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Any repair or replacement made necessary by any accident, breakdown or failure of bolts, nuts, washers, or any other parts used to install the products, whether or not by us.
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Unreasonable use, failure to install or maintain the product properly, modification of the product, or failure attributed to a defect in the vehicle, towing, fire, theft, environmental condition or negligence, accidental or intentional damage or destruction.
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Incidental or consequential damages including, but not limited to, compensation for loss of use of the product or vehicle, inconvenience, lost profit, or any other direct or indirect loss.
We represent to you that proper installation and maintenance of our warranted products will render your vehicle, including 15-passenger vans, safer and less prone to rollover when operated within the design parameters of the vehicle. However rollover elimination in vehicles with a high center of gravity is impossible, due to the design of the vehicle and complexity of the rollover event.
As the installation and removal are not covered by this warranty, we recommend that you inspect the installation of Roadmaster Active Suspension kits to ensure that the product was installed and presents no danger to any other part(s) of the vehicle such as brake lines, gas tank and lines, sewer lines, electrical wiring, or the chassis.
How to Obtain Service: To obtain warranty replacement parts or repair, we must first be contacted by email or telephone giving your name, make, model and year of the vehicle, and evidence of date of installation. Written or verbal approval will be given to you by an authorized employee and you must then return the part to be replaced or repaired, at our option, freight paid, to our warehouse. The replacement part will be shipped within 15 days following our receipt of the original part. Be sure to obtain our approval before returning products to our warehouse. They will not be accepted until you obtain approval.
The above warranty is the only warranty extended to you by A A Best Company for Roadmaster Active Suspension products. All other or implied warranties, including but not limited to the implied warranties of merchantability and fitness for purpose, are hereby excluded.
This limited warranty gives you specific legal rights and you may also have other legal rights which vary from State to State.
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